Hospital

Union General Hospital

Quality Rating:
Patient Survey Rating:
Location
35 Hospital Road
Blairsville, GA 30512

Phone Number
(706) 745-2111

About Union General Hospital

Union General Hospital is an acute care hospital located in Blairsville, Georgia. This hospital ownership type is Government - Hospital District or Authority. According to Centers for Medicare & Medicaid Services (CMS) rating, Union General Hospital scores above national average on 3 quality topics: Safety of Care, Readmission and Patient Experience. The recent patient survey in this hospital shows: good communication nurses, good care transition in the hospital, hospital cleanliness at a high level and hospital quietness at a very high level.
76% of patients would definitely recommend Union General Hospital.

Union General Hospital is located at 35 Hospital Road, Blairsville, GA 30512 and can be contacted via phone number (706) 745-2111.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Union General Hospital
Hospital Type Acute Care Hospitals
Ownership Government - Hospital District or Authority
Address 35 Hospital Road
Blairsville, GA 30512
Phone (706) 745-2111

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
80 %
Patients who reported that their nurses "Always" listened carefully to them
77 %
Patients who reported that their nurses "Always" explained things in a way they could understand
79 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
80 %
Patients who reported that their doctors "Always" explained things in a way they could understand
77 %
Patients who reported that their doctors "Always" listened carefully to them
77 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
84 %
Patients who reported that they "Always" received help as soon as they wanted
69 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
86 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
43 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
67 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
70 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
83 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
71 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
60 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
64 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
44 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
84 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91 %
Patients who reported that YES, they were given information about what to do during their recovery at home
88 %
Patients who "Strongly Agree" they understood their care when they left the hospital
54 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
52 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
76 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77 %