Hospital

University Of Md Charles Regional Medical Center

Quality Rating:
Patient Survey Rating:
Location
5 Garrett Avenue
La Plata, MD 20646

Phone Number
(301) 609-4265

About University Of Md Charles Regional Medical Center

University Of Md Charles Regional Medical Center is an acute care hospital located in La Plata, Maryland. This hospital ownership type is Voluntary non-profit - Private. According to Centers for Medicare & Medicaid Services (CMS) rating, University Of Md Charles Regional Medical Center scores above national average on 2 quality topics: Readmission and Efficient use of Medical Imaging.
61% of patients would definitely recommend University Of Md Charles Regional Medical Center.

University Of Md Charles Regional Medical Center is located at 5 Garrett Avenue, La Plata, MD 20646 and can be contacted via phone number (301) 609-4265.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name University Of Md Charles Regional Medical Center
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Private
Address 5 Garrett Avenue
La Plata, MD 20646
Phone (301) 609-4265

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Below the national average
Readmission
Above the national average
Patient Experience
Same as the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Above the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
77 %
Patients who reported that their nurses "Always" listened carefully to them
74 %
Patients who reported that their nurses "Always" explained things in a way they could understand
72 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
73 %
Patients who reported that their doctors "Always" explained things in a way they could understand
67 %
Patients who reported that their doctors "Always" listened carefully to them
71 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
86 %
Patients who reported that they "Always" received help as soon as they wanted
59 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
81 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
37 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
56 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
61 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
76 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
59 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
77 %
Patients who reported that staff "Always" explained about medicines before giving it to them
62 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
51 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
46 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
85 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
88 %
Patients who reported that YES, they were given information about what to do during their recovery at home
86 %
Patients who "Strongly Agree" they understood their care when they left the hospital
43 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
41 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
61 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
65 %