About Valley Regional Hospital
Valley Regional Hospital
is a critical access hospital
located in Claremont, New Hampshire. This hospital ownership
type
is Voluntary non-profit - Private.
According to Centers for Medicare & Medicaid Services (CMS) rating, Valley Regional Hospital scores above national average on 1 quality topic: Patient Experience.
71% of patients would definitely recommend Valley Regional Hospital.
Valley Regional Hospital is located at 243 Elm Street, Claremont, NH 3743 and can be contacted via phone
number (603) 542-7771.
Details
Able to receive lab results electronically
Not Available
Able to track patients' lab results, tests, and referrals electronically between visits
Not Available
Overview
| Hostpital Name |
Valley Regional Hospital |
| Hospital Type |
Critical Access Hospitals |
| Ownership |
Voluntary non-profit - Private |
| Address |
243 Elm Street
Claremont, NH 3743
|
| Phone |
(603) 542-7771 |
Overall Hospital Quality
Rating
The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of
quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).
Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Same as the national average
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Below the national average
Efficient use of Medical Imaging
Not Available
Patient Survey
The patient survey rating measures patients' experiences of their hospital care. Recently
discharged patients were asked about important topics like how well nurses and doctors
communicated, how responsive hospital staff were to their needs, and the cleanliness and
quietness of the hospital environment.
Nurse communication
Patients who reported that their nurses "Always" communicated well
80
%
Patients who reported that their nurses "Always" listened carefully to them
79
%
Patients who reported that their nurses "Always" explained things in a way they could understand
76
%
Doctor communication
Patients who reported that their doctors "Always" communicated well
81
%
Patients who reported that their doctors "Always" explained things in a way they could understand
76
%
Patients who reported that their doctors "Always" listened carefully to them
81
%
Care transition
Patients who reported that their nurses "Always" treated them with courtesy and respect
84
%
Patients who reported that they "Always" received help as soon as they wanted
73
%
Patients who reported that their doctors "Always" treated them with courtesy and respect
87
%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
44
%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
68
%
Patients who reported that they "Always" received bathroom help as soon as they wanted
78
%
Cleanliness
Patients who reported that their room and bathroom were "Always" clean
85
%
Quietness
Patients who reported that the area around their room was "Always" quiet at night
60
%
Communication about medicines
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
74
%
Patients who reported that staff "Always" explained about medicines before giving it to them
61
%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
49
%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
49
%
Discharge information
Patients who reported that YES, they did discuss whether they would need help after discharge
81
%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
84
%
Patients who reported that YES, they were given information about what to do during their recovery at home
82
%
Patients who "Strongly Agree" they understood their care when they left the hospital
47
%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
48
%
Recommend hospital
Patients who reported YES, they would definitely recommend the hospital
71
%
Overall hospital rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
71
%