Hospital

Webster General Hospital/ Swing Bed

Quality Rating:
Patient Survey Rating:
Location
70 Medical Plaza
Eupora, MS 39744

Phone Number
(662) 258-6221

About Webster General Hospital/ Swing Bed

Webster General Hospital/ Swing Bed is an acute care hospital located in Eupora, Mississippi. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, Webster General Hospital/ Swing Bed scores above national average on 3 quality topics: Readmission, Patient Experience and Timeliness of Care. The recent patient survey in this hospital shows: good communication nurses, very good communication with doctors, good care transition in the hospital, hospital quietness at a high level and good communication about medicines.
73% of patients would definitely recommend Webster General Hospital/ Swing Bed.

Webster General Hospital/ Swing Bed is located at 70 Medical Plaza, Eupora, MS 39744 and can be contacted via phone number (662) 258-6221.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Webster General Hospital/ Swing Bed
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 70 Medical Plaza
Eupora, MS 39744
Phone (662) 258-6221

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Above the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
81 %
Patients who reported that their nurses "Always" listened carefully to them
80 %
Patients who reported that their nurses "Always" explained things in a way they could understand
74 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
92 %
Patients who reported that their doctors "Always" explained things in a way they could understand
91 %
Patients who reported that their doctors "Always" listened carefully to them
90 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
60 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
94 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
53 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
60 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
59 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
79 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
66 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
84 %
Patients who reported that staff "Always" explained about medicines before giving it to them
70 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
61 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
55 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
74 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
82 %
Patients who reported that YES, they were given information about what to do during their recovery at home
78 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
60 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
73 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
74 %