Hospital

West Haven Va Medical Center

Quality Rating:
Not Available
Patient Survey Rating:
Location
950 Campbell Avenue
West Haven, CT 6516

Phone Number
(203) 932-5711

About West Haven Va Medical Center

West Haven Va Medical Center is an acute care hospital (department of defence) located in West Haven, Connecticut. This hospital ownership type is Department of Defense. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors, good care transition in the hospital, very good communication about medicines and good discharge information.
75% of patients would definitely recommend West Haven Va Medical Center.

West Haven Va Medical Center is located at 950 Campbell Avenue, West Haven, CT 6516 and can be contacted via phone number (203) 932-5711.

Overview

Hostpital Name West Haven Va Medical Center
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 950 Campbell Avenue
West Haven, CT 6516
Phone (203) 932-5711

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
84 %
Patients who reported that their nurses "Always" listened carefully to them
81 %
Patients who reported that their nurses "Always" explained things in a way they could understand
80 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
84 %
Patients who reported that their doctors "Always" explained things in a way they could understand
80 %
Patients who reported that their doctors "Always" listened carefully to them
82 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
90 %
Patients who reported that they "Always" received help as soon as they wanted
69 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
47 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
67 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
72 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
73 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
55 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
71 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
67 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
59 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
87 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
91 %
Patients who reported that YES, they were given information about what to do during their recovery at home
89 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
60 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
75 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
72 %