Hospital

Whitman Hospital And Medical Center

Quality Rating:
Patient Survey Rating:
Not Available
Location
1200 West Fairview
Colfax, WA 99111

Phone Number
(509) 397-3435

About Whitman Hospital And Medical Center

Whitman Hospital And Medical Center is a critical access hospital located in Colfax, Washington. This hospital ownership type is Government - Hospital District or Authority. According to Centers for Medicare & Medicaid Services (CMS) rating, Whitman Hospital And Medical Center scores above national average on 2 quality topics: Readmission and Patient Experience.
82% of patients would definitely recommend Whitman Hospital And Medical Center.

Whitman Hospital And Medical Center is located at 1200 West Fairview, Colfax, WA 99111 and can be contacted via phone number (509) 397-3435.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Whitman Hospital And Medical Center
Hospital Type Critical Access Hospitals
Ownership Government - Hospital District or Authority
Address 1200 West Fairview
Colfax, WA 99111
Phone (509) 397-3435

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Not Available
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Not Available
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Not Available

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
83 %
Patients who reported that their nurses "Always" listened carefully to them
83 %
Patients who reported that their nurses "Always" explained things in a way they could understand
79 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
88 %
Patients who reported that their doctors "Always" explained things in a way they could understand
84 %
Patients who reported that their doctors "Always" listened carefully to them
86 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
71 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
93 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
52 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
70 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
73 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
83 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
65 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
86 %
Patients who reported that staff "Always" explained about medicines before giving it to them
71 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
66 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
56 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
89 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
94 %
Patients who reported that YES, they were given information about what to do during their recovery at home
91 %
Patients who "Strongly Agree" they understood their care when they left the hospital
57 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
53 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
82 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
83 %