Hospital

Scripps Green Hospital

Quality Rating:
Patient Survey Rating:
Location
10666 North Torrey Pines Road
La Jolla, CA 92037

Phone Number
(858) 455-9100

About Scripps Green Hospital

Scripps Green Hospital is an acute care hospital located in La Jolla, California. This hospital ownership type is Voluntary non-profit - Other. According to Centers for Medicare & Medicaid Services (CMS) rating, Scripps Green Hospital scores above national average on 3 quality topics: Safety of Care, Readmission and Patient Experience. The recent patient survey in this hospital shows: good communication nurses, very good communication with doctors, very care transition in the hospital, hospital quietness at a high level, good communication about medicines and good discharge information.
84% of patients would definitely recommend Scripps Green Hospital.

Scripps Green Hospital is located at 10666 North Torrey Pines Road, La Jolla, CA 92037 and can be contacted via phone number (858) 455-9100.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Scripps Green Hospital
Hospital Type Acute Care Hospitals
Ownership Voluntary non-profit - Other
Address 10666 North Torrey Pines Road
La Jolla, CA 92037
Phone (858) 455-9100

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Not Available
Efficient use of Medical Imaging
Below the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
83 %
Patients who reported that their nurses "Always" listened carefully to them
81 %
Patients who reported that their nurses "Always" explained things in a way they could understand
80 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
88 %
Patients who reported that their doctors "Always" explained things in a way they could understand
83 %
Patients who reported that their doctors "Always" listened carefully to them
87 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
90 %
Patients who reported that they "Always" received help as soon as they wanted
66 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
93 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
57 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
63 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
69 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
78 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
62 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
83 %
Patients who reported that staff "Always" explained about medicines before giving it to them
71 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
70 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
60 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
89 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
92 %
Patients who reported that YES, they were given information about what to do during their recovery at home
91 %
Patients who "Strongly Agree" they understood their care when they left the hospital
63 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
62 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
84 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
82 %