Hospital

Scripps Memorial Hospital La Jolla

Quality Rating:
Patient Survey Rating:
Location
9888 Genesee Avenue
La Jolla, CA 92037

Phone Number
(858) 626-4123

About Scripps Memorial Hospital La Jolla

Scripps Memorial Hospital La Jolla is an acute care hospital located in La Jolla, California. This hospital ownership type is Physician. According to Centers for Medicare & Medicaid Services (CMS) rating, Scripps Memorial Hospital La Jolla scores above national average on 3 quality topics: Safety of Care, Readmission and Patient Experience. The recent patient survey in this hospital shows: good communication nurses, good communication with doctors and good care transition in the hospital.
82% of patients would definitely recommend Scripps Memorial Hospital La Jolla.

Scripps Memorial Hospital La Jolla is located at 9888 Genesee Avenue, La Jolla, CA 92037 and can be contacted via phone number (858) 626-4123.

Details

Able to receive lab results electronically
Yes
Able to track patients' lab results, tests, and referrals electronically between visits
Yes
Meets criteria for promoting interoperability of certified electronic health records (EHRs):
Yes

Overview

Hostpital Name Scripps Memorial Hospital La Jolla
Hospital Type Acute Care Hospitals
Ownership Physician
Address 9888 Genesee Avenue
La Jolla, CA 92037
Phone (858) 626-4123

Overall Hospital Quality Rating

The Overall Hospital Quality Star rating summarizes a variety of measures across 7 areas of quality. Rating was created by Centers for Medicare & Medicaid Services (CMS).

Mortality
Same as the national average
Safety of Care
Above the national average
Readmission
Above the national average
Patient Experience
Above the national average
Effectiveness of Care
Same as the national average
Timeliness of Care
Same as the national average
Efficient use of Medical Imaging
Same as the national average

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
81 %
Patients who reported that their nurses "Always" listened carefully to them
78 %
Patients who reported that their nurses "Always" explained things in a way they could understand
77 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
83 %
Patients who reported that their doctors "Always" explained things in a way they could understand
78 %
Patients who reported that their doctors "Always" listened carefully to them
82 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
88 %
Patients who reported that they "Always" received help as soon as they wanted
64 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
89 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
52 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
63 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
66 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
76 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
61 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
78 %
Patients who reported that staff "Always" explained about medicines before giving it to them
65 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
65 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
52 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
85 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
89 %
Patients who reported that YES, they were given information about what to do during their recovery at home
87 %
Patients who "Strongly Agree" they understood their care when they left the hospital
58 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
57 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
82 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
80 %