Hospital

Va San Diego Healthcare System

Quality Rating:
Not Available
Patient Survey Rating:
Location
3350 La Jolla Village Drive
San Diego, CA 92161

Phone Number
(858) 552-8585

About Va San Diego Healthcare System

Va San Diego Healthcare System is an acute care hospital (department of defence) located in San Diego, California. This hospital ownership type is Department of Defense. The recent patient survey in this hospital shows good communication about medicines.
69% of patients would definitely recommend Va San Diego Healthcare System.

Va San Diego Healthcare System is located at 3350 La Jolla Village Drive, San Diego, CA 92161 and can be contacted via phone number (858) 552-8585.

Overview

Hostpital Name Va San Diego Healthcare System
Hospital Type Acute Care - Department Of Defense
Ownership Department of Defense
Address 3350 La Jolla Village Drive
San Diego, CA 92161
Phone (858) 552-8585

Patient Survey

The patient survey rating measures patients' experiences of their hospital care. Recently discharged patients were asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital environment.

Nurse communication

Patients who reported that their nurses "Always" communicated well
77 %
Patients who reported that their nurses "Always" listened carefully to them
73 %
Patients who reported that their nurses "Always" explained things in a way they could understand
74 %

Doctor communication

Patients who reported that their doctors "Always" communicated well
77 %
Patients who reported that their doctors "Always" explained things in a way they could understand
72 %
Patients who reported that their doctors "Always" listened carefully to them
74 %

Care transition

Patients who reported that their nurses "Always" treated them with courtesy and respect
83 %
Patients who reported that they "Always" received help as soon as they wanted
66 %
Patients who reported that their doctors "Always" treated them with courtesy and respect
84 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
44 %
Patients who reported that they "Always" received help after using the call button as soon as they wanted
68 %
Patients who reported that they "Always" received bathroom help as soon as they wanted
65 %

Cleanliness

Patients who reported that their room and bathroom were "Always" clean
69 %

Quietness

Patients who reported that the area around their room was "Always" quiet at night
41 %

Communication about medicines

Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
80 %
Patients who reported that staff "Always" explained about medicines before giving it to them
68 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
63 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
55 %

Discharge information

Patients who reported that YES, they did discuss whether they would need help after discharge
82 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
87 %
Patients who reported that YES, they were given information about what to do during their recovery at home
85 %
Patients who "Strongly Agree" they understood their care when they left the hospital
54 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
56 %

Recommend hospital

Patients who reported YES, they would definitely recommend the hospital
69 %

Overall hospital rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
66 %